Customer support

Get help with your job board account, troubleshoot issues, and contact support if you need assistance.

Need Assistance? We’re Here to Help

Contacting Customer Support

For quick assistance, choose one of our support options:

  • Live Chat: Connect with an agent instantly via our Support Portal.
  • Email Support: Send us a detailed request at support@example.com.
  • Help Center: Browse our comprehensive guides for self-service solutions.

Troubleshooting Common Issues

Before reaching out, try these steps:

  • Restart your device and check your internet connection.
  • Clear browser cache and cookies.
  • Update your app or browser to the latest version.
  • Visit our Status Page for reported service disruptions.

Refunds & Disputes

If you need to request a refund:

  1. Go to Billing & Payments in your account settings.
  2. Select the transaction and click Request Refund (if eligible).
  3. Provide a reason and submit your request for review.

Stay Updated

For service announcements, feature updates, and scheduled maintenance alerts, check our News & Updates section in your account dashboard.

Faq

Frequently Asked Questions

  • How do I contact customer support?

    You can reach out via live chat, email, or submit a support ticket from your dashboard.

  • What should I do if I run into a technical issue?

    Try clearing your browser cache, updating your browser, or checking our [Status Page](#_) for known issues.

  • Can I request a refund for a job post or subscription?

    Yes, head to **Billing & Payments** in your account to see refund eligibility and submit a request.

  • Is support available 24/7?

    Live chat and email are available 24/7. Phone support is limited to business hours.